ckt999 Privacy Policy
The privacy and protection of your personal information is ckt999's highest priority — find out how we store your data.
1 Introduction
ckt999 ("we", "our", or "the platform") is an online gaming and entertainment service provider in Bangladesh. We place the highest importance on the privacy of personal information belonging to users of our platform ("you" or "user").
This privacy policy explains how ckt999 collects, stores, processes, and protects your personal information. By using ckt999's services, you are considered to have given your consent to the terms of this privacy policy. This policy should be read together with our Terms and Conditions.
We are committed to keeping your information secure using SSL encryption and the latest security technology.
2 What Information We Collect
2.1 Information Collected at Registration
When you create an account on ckt999, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Residential address
- National ID card or other identity document (for KYC verification)
2.2 Payment and Transaction Information
To process financial transactions, we collect:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amounts and dates
2.3 Automatically Collected Information
When you use ckt999, certain information is collected automatically through technical means:
- IP address and device type
- Browser version and operating system
- Activity logs on the platform
- Information from cookies and similar tracking technologies
- Login time and session-related information
2.4 Gaming Activity Information
To ensure responsible gaming and improve service quality, we record:
- Game history and betting patterns
- Win and loss records
- Time spent on the platform
- Bonus and promotion usage history
3 Purpose of Using Your Information
ckt999 uses your personal information for the following purposes:
3.1 Account Management
- Creating, verifying, and ensuring secure access to your account
- Confirming your identity and preventing fraud
- Age verification (to ensure the 21+ age requirement is met)
- Completing the KYC (Know Your Customer) process
3.2 Providing Financial Services
- Processing deposits and withdrawals
- Verifying transactions and ensuring security
- Distributing bonuses and rewards
- Complying with anti-money laundering regulations
3.3 Service Improvement and Personalisation
- Recommending games based on your preferences
- Improving platform performance and user experience
- Providing relevant offers and promotions
- Identifying and resolving technical issues
3.4 Regulatory Compliance
- Meeting legal obligations
- Providing information in response to requests from relevant authorities
- Running responsible gaming programmes
3.5 Communication and Support
- Sending important account notifications
- Providing live chat and email support
- Notifying you of security alerts and updates
4 Data Storage and Security
4.1 Security Measures
ckt999 uses industry-standard security technology to keep your information secure. Our platform is fully protected by SSL/TLS encryption, which keeps all data exchanged between you and our servers safe.
- 256-bit SSL encryption technology
- Password hashing and salting technology
- Encryption at the database level
- Regular security audits and vulnerability testing
- Unauthorised access detection system
4.2 Data Retention Period
How long we keep your information depends on the type of data and legal requirements:
- Active account information: for the entire duration the account remains active
- Transaction records: minimum 5 years
- Security logs: up to 2 years
- Even after account closure, some information may be retained due to legal obligations
4.3 Response to a Data Breach
If a data security breach occurs that affects your information, we will notify you by email as quickly as possible and take the necessary corrective measures.
5 Sharing Information with Third Parties
ckt999 never sells your personal information to third parties for commercial purposes. However, sharing information may be necessary in limited circumstances to provide services:
5.1 Service Provider Partners
- Payment gateways (bKash, Nagad, Rocket, Upay): for processing transactions
- Identity verification services: for the KYC process
- Game content providers: for operating services
These partners are given limited access only to the information necessary to carry out their specific tasks.
5.2 Legal Obligations
We may be required to disclose information in response to a court order, legal claim, or a legitimate request from a regulatory authority.
5.3 Business Transfers
If ckt999 undergoes a merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance.
6 Cookies Policy
ckt999 uses cookies and similar technologies to improve user experience and ensure platform functionality.
6.1 Types of Cookies
- Essential Cookies: Required for core platform functionality — maintaining login sessions, ensuring security.
- Functionality Cookies: For remembering your preferences and settings.
- Analytics Cookies: For analysing platform usage and making improvements.
- Security Cookies: For fraud detection and account protection.
6.2 Cookie Controls
You can control or disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.
7 Your Rights
As a user of the ckt999 platform, you have the following rights regarding your personal information:
7.1 Right to Access
You can ask us at any time what information we hold about you and how it is being used.
7.2 Right to Rectification
If any of your information is incorrect or has changed, you can contact us to have it corrected.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or contractual requirements.
7.4 Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted.
7.5 Right to Object
You have the right to object to your information being used for specific purposes.
To exercise these rights, send an email to [email protected] or contact our 24/7 live chat.
8 Protection of Minors' Information
ckt999 only provides services to individuals aged 21 or older. We do not knowingly collect any personal information from minors.
Through the age verification process at registration, we ensure that no minor can create an account on our platform. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
To learn more about responsible gaming, visit our Responsible Gaming page.
9 International Transfer of Information
ckt999 primarily serves users in Bangladesh. Due to server infrastructure and technical requirements, your information may sometimes be stored or processed in another country.
For any such transfer, we ensure that adequate data protection measures are in place in the destination country and that your information remains protected in accordance with the standards of this privacy policy.
10 Marketing Communications
You may be eligible to receive various promotional and marketing messages from ckt999, such as bonus offers, new game announcements, and special promotions.
10.1 Opt-Out Option
If you do not wish to receive marketing messages, you can opt out at any time by contacting us. However, transaction-related notifications and security alerts will continue even after opting out, as these are an essential part of the service.
11 Policy Changes
ckt999 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:
- Update the "Last Updated" date at the top of this page
- Send a notification to your registered email address
- Display a notification when you log in to the platform
If you continue using ckt999 after any changes, you will be considered to have consented to the updated privacy policy. Therefore, it is recommended that you review this policy from time to time.
12 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team:
- Email: [email protected]
- Live Chat: Available 24/7 from any page on the site
- Website: ckt999.cam
Our support team is always ready to assist you with any privacy-related issues in Bengali.
Have questions about your information?
Our support team is with you 24/7. Feel free to reach out for any privacy-related concerns.
[email protected]Or contact us via live chat from any page on the site.